Deaf Awareness & Communication skills

An introduction workshop designed for frontline healthcare workers

DeafWise is a UK agency working in conjunction with DRC, that specialises in reducing communication barriers between front-line healthcare workers and deaf patients. DeafWise deliver training services designed to develop staff awareness, skills and communication techniques when working with deaf patients

CIf you answer ‘no’ to any of the following, you should be considering an in-house deaf awareness session:

• Do your front-line care workers have the right skills to communicate with deaf patients?
• Do your staff understand the practical needs and barriers faced by deaf patients?
• Do you comply with Disability Discrimination Act 2005 (DDA) legislation?
• Are you confident that care will not be compromised through lack of information or misunderstanding conveyed to your deaf patients?

Aims of the session:
• Deliver higher levels of patient care to deaf people
• Reduce unintentional discrimination
• Help aid compliance with Disability Discrimination Act (DDA) guidelines and Equality and Diversity Strategies
• Show deaf people you value them by training staff in best practice procedures
• Attract new customers

Outcomes:
• Have the skills to identify and adapt to the practical needs of deaf people
• Deliver exceptional patient care using basic signing and other communication methods
• Be confident when communicating with deaf people
• Understand technologies used by deaf people to communicate with your business

Course Fees

£649.00 ex. VAT £762.58 inc. VAT Half day (4 hour) sessions = £449.00 plus travel and expenses. Full day session (6 hours) = £649.00 plus travel. Deafwise is not VAT registered. VAT charges shown will not apply * VAT is charged at 17.5%. VAT was increased back to 17.5% on 1st Jan 2010

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