DRC CPD for Dental Nurses -Communication skills

For some people communicating with others is effortless, they enjoy other peoples company and for them socialising is as natural as breathing, whereas for other people it requires a great deal of effort and soul searching. Irrespective of whether you are an extrovert and revel in your interactions with others or an introvert who values their privacy, the quality of your communications at work will be the major factor in your ability to be a successful team player

This programme covers a range of commuication skills for dental nurses including: The communication chain Communicating with colleagues Communication at work Listening skills Multicultural teamwork

 Aims and Objectives

Aims to:

1.      Explore the quality of current communication channels in place

2.      Highlight the importance of non-verbal communication

3.      Examine the attitudes values and beliefs of the team and clients

4.      Recognise company culture

Outcomes to:

1.       Agree channels for team communications

2.       Understand factors that influence how clients perceive DCPs

3.       To work as a team to accomplish the company philosophy

4.       Build an equitable and respectful workplace

Course Fees

£50.00 ex. VAT £58.75 inc. VAT This package can be used for up to 10 DCPs working at the same practice, over a 12month period. A £10.00 Assessment fee will be charged for subsequent learners * VAT is charged at 17.5%. VAT was increased back to 17.5% on 1st Jan 2010

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