DRC CPD for Dental Technicians- Supervisory Skills |
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This programme introduces a range of first line management skills, career progression for DCPs frequently brings with it the need to take responsibility for the work of junior staff. In doing this you will call upon your hands-on experience gained from your day-to-day work. Hands-on experience is essential for success as a supervisor but in itself is not enough to ensure you can bring something of value to the supervisory role.
This home learning progamme investigates the supervisory management role
Aims and Objectives
Aims to:
1 Explore the supervisory role of senior dental technicians
2 Understand the importance of taking a structured approach to supervising staff
3 Recognise the effectiveness and efficiency of work carried out
4 Investigate key theories of quality management
Objectives, learners will be able to:
1 Effectively support the work of their staff
2 Use the Tactical Management Process to plan and organise work
3 Conduct a quality audit
4 Plan and implement quality systems