DRC- CPD Courses for Dental Nurses Full Package

This verifiable CPD package for DCPs includes 6 individual courses, two of which are Core subjects; and is available to practices or individual DCPs .
Practices can enroll up to 10 DCPs. Enrolled students will have on-line access to the course materials .

The package is available for £250.00 per practice and the assessment and certification fee is £50.00 plus VAT per student once all of unit one is submitted.

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Programme 1: Communication Skills

This programme has been designed to enable delegates to understand the power of verbal and non-verbal communications and develop their skills as senders and receivers of non- verbal messages.

Aims to:

 

·         Explore the quality of current communication channels

·         Highlight the importance of non- verbal communication

·         Examine the attitudes values and beliefs of the team and patients

·         Review the practice philosophy

 

Outcomes to:

 

·         Agree communication channels for team communications

·         Understand the factors that influence how patients perceive us

·         To work as a team to accomplish the practice philosophy

 

Time Commitment

• 12 hours verifiable CPD

Programme 2: Legal and Ethcal Considerations

Available in a multi use pack, subsequent learners using the original pack will be able to apply for CPD certification for a £40.00 assessment and certification fee (Limited to within your practice)

Dental nurses need to be aware of the legal and ethical framework created to ensure dental services consistently meet the highest possible standards. This programme looks at appropriate responses to situations with probable legal or ethical repercussions and teamworking

Aims

This programme will cover:

• Standards for dental care professionals
• Appropriate responses to requests for confidential information
• Permitted Duties
• Clinical Governance

As a result learners will be able to:

• Prepare working guidelines to safeguard patient’s rights
• Ensure they meet the highest standards for professional development
• Prevent unintentional infringements of confidentiality guidelines in respect of information about colleagues and patients
• Work within the legal framework set by the General Dental Council

Time Commitment

• 12 hours verifiable CPD

Programme 3: Making the Most of Complaints Programme

This programme explores ways to use patient’s feedback to add quality to dental services. Learners will consider ways to collect positive and negative feedback from patients and will become aware of requirements of the NHS in-house complaints scheme and the work of the Dental Complaints Service

This programme will cover:

• Principles for managing complaints
• How to use positive and negative feedback constructively
• Ways to express your concerns in your workplace
• How to build on existing success

As a result learners will be able to:

• Prepare working guidelines for managing complaints
• Use feedback to build user-focused dental services
• Be assertive when addressing workplace concerns
• Use a solution-focused approach to build strengths into areas of concern

Time Commitment

• 12 hours verifiable CPD

Programme 4: Supervisory Skills

Managing staff and working procedures in modern high speed, high-pressure dental environments requires a clear vision of the results you need to achieve and how they contribute to the over all provision of high quality dental care.  Establishing clearly defined purposes for each procedure carried out is essential for their management and provides managers’ with guidance, clarity and direction. When managers fail to recognise the purpose of their role they becomes re-active and they spend much of their time responding situations, rather than being pro-active and making the best use of the resources available for the success of the practice. This programme teaches established techniques for solution focused, proactive management in the context of managing dental nurses.

Aims

This programme will cover:

• The supervisory role of senior dental nurses
• The importance of taking a structured approach to supervising staff
• How to recognise the effectiveness and efficiency of work carried out
• Key theories of quality management

As a result learners will be able to:

• Effectively support the work of their people
• Use the Tactical Management Process to plan and organise work
• Conduct a quality audit
• Plan and implement quality systems       

Time Commitment

• 12 hours verifiable CPD

Programme 5: Disinfection and Decontamination

Infection control has always been one of the most important responsibilities for dental nurses.  The guiding principles for best practice in cross infection prevention are frequently updated in the light of scientific research findings. Dental professionals have a duty to keep up to date with their understanding of pathogens and effective methods of controlling infection. This programme looks at practical applications for the most recent decontamination guidance provided to UK dental practices.

Programme 6: Radiation and Radiological Protection

Aims and Objectives for this programme are:

Aims to:

Outline legal requirements of radiation regulations IRR (ME) 2000

Specify the role of dental nurses in radiological protection

Introduce methods for monitoring and maintaining the quality of radiographs

Review practice policy for radiological protection

Outcomes learners will:

Compare current compliance with best practice requirements

Dental nurses can define their role in patient care in line with professional standards

A process of continuous review and improvement will be followed

Update practice policy as required

Course Fees

£250.00 ex. VAT £293.75 inc. VAT * VAT is charged at 17.5%. VAT was increased back to 17.5% on 1st Jan 2010

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