DRC- CPD for Dental Nurses - Supervisory Skills |
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This programme introduces supervisory skills for senior dental nurses responsible for maintaining quality standards in clinical areas. Learners will explore the needs of the nurses they supervise and consider ways to win their commitment to quality standards.
The programme looks at tactical and quality management techniques.
On completion of activities, case studies and a CPD quiz this programme is accredited with 12 hours verifiable CPD
Managing staff and working procedures in modern high speed, high-pressure dental environments requires a clear vision of the results you need to achieve and how they contribute to the over all provision of high quality dental care. Establishing clearly defined purposes for each procedure carried out is essential for their management and provides managers’ with guidance, clarity and direction. When managers fail to recognise the purpose of their role they becomes re-active and they spend much of their time responding situations, rather than being pro-active and making the best use of the resources available for the success of the practice. This programme teaches established techniques for solution focused, proactive management in the context of managing dental nurses.
Aims
This programme will cover:
- The supervisory role of senior dental nurses
- The importance of taking a structured approach to supervising staff
- How to recognise the effectiveness and efficiency of work carried out
- Key theories of quality management
As a result learners will be able to:
- Effectively support the work of their people
- Use the Tactical Management Process to plan and organise work
- Conduct a quality audit
- Plan and implement quality systems