Courses For Dental Receptionists

It has been said that, 'receptionists are the Managing Directors of first impressions'. As most first contacts with practices are via the receptionist this is absolutely true. Patient focused and professional reception services set the tone for the practices relationships both with patients and within the team. Our courses aim to create whole team professionalism, facilitating the receptionist to gain confidence and understanding of their role as a dental care professional.

To view more information on a course click on the course title:

DRC Level 3 Introductory Award in to First Line Management

This programme short programme covers a range of communication skills for first line managers and is recognised with 10 hour verificable, core CPD . The programme is designed to enable learners to decide whether home learning suits their learning style. THey will then be equipt to decide whether to build on with sucess and go ahead with the full first liine management award more information... Apply

Introduction to Dental Team Leading- Level 2

New For September 2010 Dental Resource Company is launching this new level 2 programmes as a first management qualification for dental teams. The programme is offered in a modular home learning format. In addition it can be delivered in- house to practices in which a group of learners wish to study one of our programmes more information... Apply

Level 3 - DRC Introductory Award in Dental Reception

The Dental Resource Company offers an Introductory Award in Dental Reception to enable receptionists take the first steps into formal studies leading to professional qualifications. more information... Apply

Level 3 BTEC Advanced Diploma in Dental Reception

This programme leads to a BTEC level 3 qualification in dental reception. This qualification is the result of the student's learned and existing knowledge and skills, in addition to the development and application of their formal administration reception skills. The course has been developed to meet the needs of both new and experienced receptionists, irrespective of whether their previous experience is in dentistry or in any other area of health care more information... Apply

Level 3 Introduction to First Line Management

New for September 2010 Through this programme you will to learn what is needed to fulfil a range of first line management roles. First line managers follow through the instructions of more senior managers and make day- to- day decisions to ensure the workforce can meet the practice's expectations. The course consist of up to 7 units, which learners can select in line with their learning needs . The course fees are £50.00plus VAT per unit. more information... Apply

Upgrade your existing BTEC Advanced Award in Dental Reception to BTEC Advanced Diploma by APL

This programme is only avaiable to receptionists wishing to update their Advanced Award qualification to the BTEC Advanced Diploma, by adding additional study and providing evidence of their CPD since achieving their original award. more information... Apply

Key to courses:        Open Learning        Workshop

back to previous page