Dental Resource Company - The Dental Business Academy

HOME LEARNING AND WORKSHOP

| HOME | ABOUT US | COURSES | BENEFITS | TESTIMONIALS | HELP | RESOURCES | LINKS | CONTACT US |

COURSES FOR...

Who are the DBA?

The DBA is a training and consultancy company delivering centre devised BTEC qualifications for dental teams. DBA tutors have dental backgrounds in addition to their teaching and assessing qualifications.

Our Values

We believe that each member of the dental team has a role to play in the success of the practice and we offer professional development programmes for each member of that team through workshop, home learning and in-practice development programmes. We believe that each of our students has individual learning needs and we are keen to recognise and meet those needs.

We ensure that all course materials are current, accurate and relevant to the students learning needs. We will ensure that the delivery of all programs is professional and user friendly.

Our programmes are recognised by the British Dental Practice Managers and Receptionists Associations and we have worked with numerous Health Authorities and Dental Corporates delivering bespoke and generalised training programmes.

Our Standards of Service

For all of our learners it is our intention to:

Assess work received within two working days
Answer the phone within four rings
Clarify business terms and expectations from the out set
Provide students with timely high quality information on all aspects of their courses
Offer excellent course materials
Provide tutor support over the telephone
To provide tutoring and mentoring directly relevant to students needs
Provide quarterly course updates
Respond sympathetically to special needs arising as a result of a student's circumstances

Our Website

We provide our courses online so that studying is even more convenient. Browse our courses, apply using our online form and then use our website to download course materials, useful resources and contact your tutor.

Our Tutors



		MINT Nationwide MINT Nationwide are BTEC workshop providers for the Dental Business Academy in the South West.



		Sue Surbey Cert DPM Sue has been supporting DBA students since 1996 in home learning and at the London venue workshops, as well as delivering in house programmes for practices in the South East. Sue has worked as a dental practice manager in Redhill, Surrey and as an NVQ dental nurse assessor. Sue holds the BTEC Professional Diploma in Dental Practice Management and Assessors awards D32, D33 and D34.



		Heidi Cresswell Cert DPM Heidi has been supporting DBA students since 2003 in home learning and workshop formats as well as delivering in house practice training in the Midlands. Heidi has been a dental practice manager since 1998 and manages a dental practice in Litchfield in addition to her work as a DBA tutor. Heidi holds a wide range of dental and teaching qualifications including the BTEC Certificate in Oral Health Promotion, Certificate in Dental Practice Management and Teaching Practice Stage One and Assessors Awards D32 D33.



		Andy Toy MMedSci BDS MFGDP(UK) Chief Executive Officer of The Dental Business Academy. Andy qualified as a dentist in 1980. Opened award-winning purpose-built practice in 1984. Awarded ISO 9002 Quality Assurance Accreditation in 1992 (one of the first in the UK) and Investors in People in 1998. First dentist in the UK to gain Masters in Clinical Education, 1999. Extensive experience over 20 years working with dental teams on Total Quality Management in Dental Practice, up to Masters level. Board member of the Faculty of General Dental Practice (UK), Royal College of Surgeons and member of their Education QA panel and previously vice-chair of Research. Member of the FGDP(UK) Mentoring Development Group. Visiting Faculty and Advisory Board member of the Pankey Institiute for Advanced Dental Education, Miami, USA.



		Fiona Ellwood PCET RDN Dip OHE LCGI IV Director of Education for The Dental Business Academy. Has extensive experience of training dental teams throughout her career. Holds every level of training qualification available and currently studying for BA in Education. Has operated a Dental Nurse Training Company since 2005 with a pass rate of over 90% for the National Certificate. Member of the National Education Group for the NEBDN and Mentoring Development Group for the FGDP(UK)..